Payout on hold

Payout on hold

Hi, 

I have a problem with payment on hold. I have been waiting for a month. Can you help me?

3 Replies 3
Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @Ilyes16, welcome to the Airbnb Community Center.

 

Have there been any updates since you last posted here? Has the issue been resolved for you?

 

Please keep us posted.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

The problem is still not solved?

Marie8425
Top Contributor
Buckeye, AZ

@Ilyes16 

I did see a review from 3 weeks ago, but it appears that the guest had a serios complaint.  Was the payment refunded to the Guest?