Payouts blocked without being informed while verification ongoing
25-11-2023
05:51 AM

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25-11-2023
05:51 AM
Payouts blocked without being informed while verification ongoing
Hello team, I have been a Superhost for 4+ years and operate on Airbnb full time in the UAE.
Around two weeks ago I received an email from Airbnb requesting more information regarding my UAE based company license and ownership. I clarified that I am the only owner of the company. The license clearly specifies that it is a “sole establishment”, which according UAE law, it’s a legal entity exclusively owned by one individual. I shared all these information on 13/11 and I was told the team would get in touch with me if they need further information. No one messaged me again and the payouts stopped a few days ago without any type of heads up. I am in disbelief by the lack of information and support from a company I rely on in fully for my professional life.
1 Reply 1
30-11-2023
12:23 PM

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30-11-2023
12:23 PM
Hey @Alberto1670, I hope you're well 😊 its been a few days since you posted, I just wanted to check in to see if you managed to get the support you needed and get this resolved?
Best wishes,
Sophia
30-11-2023
12:23 PM

