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Pending payout

Answered!
‎27-07-2023 12:59 PM
Zakaria78
Level 1
‎27-07-2023 12:59 PM

Pending payout

Hi!  It's been a week since my payout is pending and when I contact the customer support team, they say that there is a problem with KYC and that they can't give me a time frame on when the issue would be resolved. Can someone help me please?!

‎27-07-2023 12:59 PM
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Top Answer
‎31-07-2023 08:44 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎31-07-2023 08:44 PM

Hi @Zakaria78, I am so sorry to hear about it and hope that it is resolved for you since the time you posted! Keep us posted if otherwise.

I just wanted to share this resource just in case it may help if you happen to encounter pending payouts due to KYC again: Verifying your Host account.

 

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‎31-07-2023 08:44 PM
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1 Reply 1
‎31-07-2023 08:44 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎31-07-2023 08:44 PM

Hi @Zakaria78, I am so sorry to hear about it and hope that it is resolved for you since the time you posted! Keep us posted if otherwise.

I just wanted to share this resource just in case it may help if you happen to encounter pending payouts due to KYC again: Verifying your Host account.

 

-----

 

Please follow the Community Guidelines

‎31-07-2023 08:44 PM
0 Likes

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