Problem linking my Airbnb Account with the Payoneer

Raza111
Level 1
Lahore, Pakistan

Problem linking my Airbnb Account with the Payoneer

For the past two weeks, I am trying to link Payoneer account with my Airbnb account as payout method but I am unable to link it. Every time I try, an error message appears on the screen showing "We’re having trouble with the payment method you’re trying to use. Please try another one.". Unfortunately, this is the only payout option available in our country.

 

I have taken up this matter with the Airbnb Support Team but still this matter is unresolved. I have attached the screenshot of the error message.  Anybody facing the same issue with Payoneer?

 

Raza111_0-1756192564827.jpeg

 

10 Replies 10
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Raza111 , I can imagine how frustrating it must be with this error. 

 

Have you tried reaching out to Payoneer Customer Support team as well to see if there are any issues on their end? 

 

Please keep us posted!

 

Regards,

-----

 

Please follow the Community Guidelines

Shan4068
Level 1
Rawalpindi, Pakistan

I am facing the exact same issue…did you get any help brother ? 

Shan4068
Level 1
Rawalpindi, Pakistan

I am facing the exact same issue…did you get any help brother ? I tried calling both air bnb and Payoneer. Everything is clear from Payoneer side.if your issue is resolved kindly let me know aswel. Thanks

Not resolved yet....

 

I had detailed conversation with the customer support, we tried all the possible ways to resolve this issue but the issue is still there.

It’s been 4 days I am also doing the same making international calls..both to Payoneer and Air bnb to get the issue resolved but so far no hope. I have been in contact non stop but still the issue have not been rectified. To be honest I don’t know what else to do since Payoneer is the only payout option in Pakistan 

 

Emilie
Community Manager
Community Manager
London, United Kingdom

@Shan4068 What have the teams told you so far? Perhaps if you share that with us, other hosts will have some more advice 🙂

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

Emilie
Community Manager
Community Manager
London, United Kingdom

@Raza111 Did you talk with Airbnb Support teams or with the Payoneer customer service team? I'd recommend you do the latter if you can!

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

Kayhan5
Level 2
Lahore, Pakistan

Facing the exact same issue.

Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Kayhan5

 

I'm sorry to hear that -have you had a chance to contact the Payoneer support team to see what they would advise? 

 

Thanks, 

 

Emilie

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

I have contacted them, and are in touch with them. Everything is working fine over at Payoneer's side. The issue seems to be on Airbnb's end. 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.