Sharing Local Info...via PDFs?

[Heather1659]

Hello Hosts,

  I am glad to be apart of the Airbnb Community Center. I am looking forward to crowd sourcing great info from this brain trust!

Since we are always attempting to provide guests with an excellent experience, I have put together info that I would like to share via the message thread or guest book or other Airbnb pathway, however, I have found it challenging to post PDFs. One example, I would like to share a live music events schedule that delineates details on where guests can go to listen at venues across town...but I have not found a place to upload the PDF. 

How do you recommend localized information like this can be shared?

Best,

Heather

[Helen3]

You can share PDFs with guests via the airbnb app on your phone .

personally I include this sort of information on my visitor guide @Heather1659 

[Pat271]

@Helen3  How do you do this? I see a way to attach jpegs, and a way to share a google link, but I’m not finding a way to attach a PDF in Airbnb messages.

I don’t want to share a link, because I can’t share it with an individual person since after September we will no longer have our guest’s email aliases (Airbnb is removing the email alias functionality). I’m not comfortable sharing what I need with an “Anyone can view” link.

I suppose I can separate out the customized info (name, stay dates, keycode, etc.) and provide a link to the boilerplate info (maps, directions, etc.) separately. But all of this seems to be a big hassle, IMO. In the past, I have simply sent documents using the email alias.

I did find a way to attach a huge JPEG, by converting my document to JPEG and then merging the individual pages it creates, but again, this would be an unnecessary hassle, IMO.

[Lorna170]

@Heather1659   PLEASE EXPLAIN:

"after September we will no longer have our guest’s email aliases (Airbnb is removing the email alias functionality)."

If this is in fact true, I will have to leave AirBnB.

[Forrest-And-Krystal0]

I am so with you on this one!  In our technological age, we should be able to, as hosts, share a PDF!  This is completely unacceptable as our entire Welcome Packet, including entry codes to the house, are included with our extensive PDF.

I am glad to see that someone else agrees with me that we may very well have to leave Airbnb with this change!

[Helen3]

why put your entry codes in your welcome pack when Airbnb provide a function for you to provide this under self check in @Forrest-And-Krystal0 

seems rather a strange reason to want to leave an STR marketing platform over. 

[Lorna170]

@Helen3   In my case it is because we do not have good phone service in the mountains -- at least not until the guest can enter the cabin and attach to our Wifi.  They need the Welcome Package PDF with the turn-by-turn map and the door access code.  The App will not help them.

No bars

And any company that obstructs, blocks, hinders or otherwise makes it harder to communicate with a guest does not merit my business.

[Dawn241 · Accepted solution]

I email them an “eat like a local” list of restaurants the day of booking. I just copy and and paste it into the message feed.