Sms code

[Joe4432]

I keep being sent in a vicious circle when trying to log in. Get to a point where it is supposedly sending sms code but doesn't arrive and when I try again it locks me out. Driving me nuts. I cannot contact host etc

[Rebecca · Accepted solution]

Hi @Joe4432 👋

Have you reached out to customer support? If not, you can find the information here: Airbnb Support. 

Please let me know how you get on.

[Book90]

@Joe4432 

Try clearing cache or using a different browser/device, make sure your number has the right country code, and if the SMS still doesn’t arrive, wait before retrying or switch to email verification if available.

[Book90]

@Joe4432 

I know how frustrating that feels I’ve had login loops before too and it can really make managing hosting stressful, especially when you need to reach guests quickly. Sometimes persistence with support or trying from a different device helps. Out of curiosity, do you also list on other platforms or have a custom booking website integrated with Airbnb as a backup?

[Atmo5]

I had a similar issue once, and it turned out the SMS was being delayed because my phone had low signal. Restarting the phone helped and the code came through right after.