Thanks to Airbnb, Problem resolved

Sudsrung0
Level 10
Rawai, Thailand

Thanks to Airbnb, Problem resolved

I want to say thanks to airbnb and credit were credit is due,

When there is something good to say I will say it, 

 

Yesterday I had a problem with a payout transaction only for a few hundred $$$ but it is my money.

I just put it down to a miss calculation,

When I noticed it around 6pm Thai time,

So I did my calculations I was right,

I messaged airbnb with my calculations 

Asked them could they please take a look at the figures I arrive at,

6am Thai time when I opened my computer,

Fair enough all done and dusted they admitted it was their mistake, "Payment on it's Way"

So less than 12 hours all done,

Big Thanks to Airbnb,

6 Replies 6
Gillian166
Level 10
Hay Valley, Australia

@Sudsrung0  wow, that's a nice story to hear. Thanks to this forum I do carefully check off each payment, due to our high turnover we basically get paid every day, it's easy to be busy and not notice if a payment is missed or wrong. 

Jenny
Community Manager
Community Manager
Galashiels, United Kingdom

Hi @Sudsrung0 

 

That's great to hear - thanks very much for sharing!

 

Jenny

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Please follow the Community Guidelines

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Sudsrung0 Looking good - But do let us know if the payment actually arrives!!!!!

Landed @Mike-And-Jane0 

Flavia202
Level 10
Kingston, Jamaica

Some airbnb host good news, @Sudsrung0 . Nice..

Fiona256
Level 10
Scotland, United Kingdom

Airbnb caused the problem. Of course they should resolve it. No need for effusive thanks for fixing something that shouldn't have happened in the first place.  And this thread is constantly at the top of the page. Some manipulation there?