Everything is expensive at this time and the cost of accommodation or hotel cannot be underestimated. I have been hosting for over a year now and my initially intention was that airbnb is a community that assist guests to have a place to stay, which will also give them same feelings related to what they have at home, which is an home away from home as compared to hotel. I do have a Private unit of about 2 to 3 bedrooms with living room and bathrooms private in for guests in the main house and I have received a call from guest or message asking for coffee glass or tea glass upon checking in. For example, the guest was supposed to check in 3pm today and got flight delays and communicated which make them check in at 11.45pm. At 12.30am, the guest sent a message that it seems the powder room was not cleaned or not cleaned properly, and also requested for a coffee glass of $2 to $5. There are water glass available and I told the guest someone must have taken the coffee or tea glass in the house and will drop her new ones next day. The house and toilets was sparkling clean as I cleaned it all myself after the cleaner. I asked the guest, which part of the powder room was not clean and she was unable to answer. The guest requested for 2 additional towels and said she uses only 1 towel everyday or once every 2 days and she forgot to come with her towels. I have 3 towels available initially and she said she needs additional 2. Upon dropping off the $5 coffee or tea mug, I checked the powder room and everything was sparkling clean and they have even brushed there teeth for the day and left toothbrush in the room. Upon drop off, I messaged the guest to notify her that I have dropped off all she wanted, she never responded, but when she sent me a message to notify me they will check in late, she asked me to respond and confirm i received the message. After all these, I was now wondering and asking myself, airbnb guests nowadays, they saw the price before booking and they are not forced to book, are they angry about the amount they paid or though they need to squeeze the amount they paid from the host to the last breath? Or, they are now taking airbnb and hotels as same thing or airbnb host responsibilities even more than the hotels. In most hotels, they don't have some things even when you ask for them. I have thought about it because I have 2 to 3 different situation, infact a guest needs to tell me the amount she paid is too much and doesn't know the amount until her cousin sent her the bill for payment. Because she was a senior and only guest, I gave her the priviledge to call me if she needs anything. The guest calls me for one thing or the other every day, ranging from T.V, to telling me her room door was locked , not knowing she was trying to go into the storage room, thinking guests room is storage room and all other unnecessary things and also saying, her car was supposed to be parked in the garage and not driveway because she spent a lot of money to maintain the car. At a point, I need to let her know everything was stated and her cousin that made the bookings, knows all and she should talk with her cousin if she needs anything again and then she stop calling me from the 4th day. Upon arrival, this same guests ask if there will be no one in the apartment as she wants privacy and I said yes, the next day she said the house is too big for only her. On the day she supposed to check out, an hotel she booked told her she did not have reservation with them and was asking me if she could extend her days. Unfortunately, I have other bookings and need to give her other hotel information to call. Finally, I don't know if I am the only one feeling this way or there are other host as well. If I am not close or in the same town with the airbnb property, how can I manage all these. I don't think there is a way to manage any airbnb without having a co host or family members or friends to help out for similar situations like these mentioned. It is not possible and guests nowadays are over demanding. I will welcome your ideas, questions and additional input. Thanks
