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VAT invoice blank PDF file

‎14-10-2024 06:02 AM
Joseph2540
Level 2
Athens, Greece
‎14-10-2024 06:02 AM

VAT invoice blank PDF file

Hi, it seems I have the same issue like many others.

The downloaded PDF file is blank but has a size of 798 KB. The support team suggested to try with another computer. This helped for two months. Now it doesnt work anymore and I tried with three dif PC.

Has anyone solved the problem?

Thank you

Joseph

‎14-10-2024 06:02 AM
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1 Reply 1
‎15-10-2024 12:00 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎15-10-2024 12:00 PM

Hi @Joseph2540,

 

I came across a post from another host facing a similar issue that you might find helpful:

VAT invoices PDF export is producing blank PDF files

 

Have you tried reaching Support again?

 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

‎15-10-2024 12:00 PM
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