Let me be more specific.
(1) How do I calculate the guest service fee and the percentage that fee represents?
(2) How do I calculate the host service fee and the percentage that fee represents?
(3) Are the service fees (host and guest) prorated by day across the entire reservation? If so, what happens if someone checks out early?
My guests are business travelers who must rent my apartment for a minimum of 30 nights. Most stay 2 - 3 months while on a business assignment in the Atlanta area.
This issue came up because my apartment was recommended by a previous guest who stayed 2-1/2 months last summer (2016). The guest who was given the recommendation for my apartment wants to stay for 2-1/2 months this summer (2017). The 2016 guest paid $1737* per month; the 2017 guest was quoted $1903 per month. That is a difference of $166 per month.
*$1737 is the amount deposited into my checking account per month by Airbnb for the 2016 guest. How much was the 2016 guest actually invoiced?
The prospective guest is concerned, as well she should be. I have not changed my rate; it is still $1650 per month, all inclusive, plus a one-time cleaning fee of $120 for the entire stay. So, did Airbnb change their guest and host service fees?
I have told the prospective guest that she will not pay more than her friend who stayed in my apartment last summer (2016). But, I am at a loss to know what rate to quote her since I see only what is deposited into my checking account by Airbnb. How much is Airbnb actually charging my guest(s)? What are the detailed charges and how can I see them?
Now I am looking at payments for all my guests and I believe there were many who were actually overcharged.