What is the percentage (or $ amount) of the guest service fee? What is the percentage (or $ amount) of the host service fee? Are these service fees a percentage of the monthly rate set by the host?
I charge $1650 per month plus a $120 cleaning fee for the entire stay. I am renting a fully furnished 1200 s.f., 1-bedroom, 1-bath apartment with a dedicated laundry room for the apartment only, an office with a wireless inkjet printer/scanner/copier (paper and ink supplied) and office furniture and a furnished, covered brick terrace overlooking a ravine -- all of this in a close-in location in Atlanta, GA.
A potential guest (referred by a previous guest which is why she has my contact information) just wrote me and told me that Airbnb is quoting her $1903 per month for a stay of May 14 -- July 30. That is way out of line! Her friend (the one who referred her to me) was here last summer for the same amount of time and she paid $1737 per month. As I was looking up these transactions I noticed that a guest who was here last summer for a month and a day paid $1829. Meanwhile, my current guest who arrived February 1 and will be here through March 31 is paying $1690 per month. None of this makes any sense.
I do not allow my rates to float (as Airbnb wants me to do). My rates are always the same. I rent exclusively through Airbnb, to business travellers who will be here for 30 days or more. Looking at this wide variance I may have to re-think my loyalty to Airbnb. But what do a tell the potential guest who is being way overcharged, I think -- and as a result may not stay with me?
Sandy