What's your favorite guest review so far? 💭✨

[Alex]

Hi everyone! 👋

It's well known that reviews can have a significant impact on our hosting journey. They provide us with valuable feedback and offer insight into our guests' perceptions of their experience in our space. 🏡

I would love to hear about a review that truly made your day! Maybe it was a comment about how comfortable a guest felt, expressing that it felt like a home away from home. Or maybe it was a story about a special moment shared with friends that they will remember forever.

While we often celebrate the positive reviews, it's important to remember that not all feedback is practical. Even constructive criticism can be a great learning opportunity. 🤗

I’m excited to read your stories, and I know the rest of the community will be too! How did their feedback influence your hosting style? Did it inspire you to make any changes to your property?

I can’t wait to read you all!

Alex

[Lee5615]

Hi Alex. We've had great reviews so far (we've been hosting our airstream for almost one year), with only one 4-star review—and I think that was because the weather was terrible Valentine's Day weekend, the guests typed in the wrong address and it was very dark when they arrived (so of course, they were several blocks away). They called us and made it to us within just a few minutes once they realized their mistake. That couple left a day early because of it, and I offered to refund one night through an AirBnb message, but the guest never responded, and from what I could tell, he didn't see my message for weeks. He still hasn't read another one I sent about something he left in our Grey Goose. Oh well...

But on the other had, we've had delightful reviews from most of our other guests (only a few haven't left any). Here is one of our favorites:

"Grey Goose"—Vintage Airstream

Sep 28 – 29, 2024

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Overall Rating        5  ★

I have a very unusual review but had to share! Lee's place was exactly what we wanted...peaceful, quiet and not far from home. Unfortunately, we had just got unpacked and were chilling on a beautiful deck overlooking a lake when we got an emergency call from home about my wife's mother and had to immediately pack our stuff and head home!! Needless to say we were extremely disappointed!! We never suggested or expected our wonderful host to reimburse us for our stay but that is exactly what she did!!!! We will definitely rebook soon for another attempt at a relaxing weekend!!! I would highly recommend this venue if you want a simple, peaceful setting to relax and get away from the chaos of the outside world for a day or two!! Thank you so much Lee for your kindness and compassion!! Look forward to seeing you again soon to talk about our "camping" adventures!! Rick and Linda