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Why airbnb don’t help with inaccurate reviews

‎09-05-2025 02:36 PM
Michael7665
Level 1
Wicklow, Ireland
‎09-05-2025 02:36 PM

Why airbnb don’t help with inaccurate reviews

Airbnb seem not to care about inaccurate reviews from customers one customer stated we are in the centre of Killarney when we are 300 km away airbnb refused to take it down ??? 

‎09-05-2025 02:36 PM
1 Reply 1
‎12-05-2025 04:43 PM
Elisa
Community Manager
Community Manager
‎12-05-2025 04:43 PM

Hi @Michael7665 😊, 

Thank you for sharing this here!

 

I'm sorry to hear about the situation. Have you already spoken with Customer Support?

Don't hesitate to let me know if you need any further help.

 

Warm regards 🌻,

 


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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center
‎12-05-2025 04:43 PM
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