What hosts are saying

    I reported a resolution case mid July where a guest refused to pay for extra services that he agreed to in the Airbnb chat. I involved Airbnb and multiple agents from some specialized teams got in touch in different intervals. Frustrated over this, I star... Latest reply by Helen3
    I have a guest that stayed at our airbnb for 4 months. They brought the entire family over 20 people. I have a case opened charging for additional guests, called airbnb 3 times (case opened since july 31 2024), giving airbnb lots of time to call, but ever... Latest reply by Inna22
    Hi there,I have been a host at another home where the cottage was a totally separate building. Now we are hosting the basement apartment in our home, so we will be living upstairs. My question is this: Do I still need extra insurance over and above the Ai... Latest reply by Marian3725
    Hello,I am a host providing services through Airbnb, and I would like to share the serious issue I have encountered. Despite a guest causing significant damage to my property, Airbnb's AirCover program has failed to provide any satisfactory solution. I ha... Latest reply by Marissa91
    Hello, I'm coming to write to the community to have new idea on how to proceed because frankly I'm helpless after a while. Airbnb markets the fact that they have an insurance covering very high damages and protecting hosts.I've been a superhost for 3 mont... Latest reply by Alexandra85