Help with your business

Hi everyone! I'm Munjoy, an Airbnb host currently based in Mauritius. I spent over 25 years in South Africa, working in tourism, sports management, and community development. I’ve also worked as a private sports consultant, specializing in rehab and cond...

I want to know how to escalate a complaint, I have a so called case manager- **, who is meant to be dealing with my complaint regarding a refund to my credit card, which is not happening. Does anyone know where I can go from here are there any legal b... Latest reply by Pappu2

how do i get payment of my room rental? Latest reply by Rebecca

We have been struggling for months to receive Airbnb payouts despite numerous calls with 'Airbnb support Ambassadors' The payout info (bank details) is added (correctly) on the Airbnb platform, (for background, we run a business so we specify the business... Latest reply by Joan2709

first of allhi last month I had a guest that they rent my flat for about 3 months but after 45 days they cancel and leave the house , based of my cancellation policy and list of my earning I waited for some money on 31 December 2024 , at the date like as ... Latest reply by Pegah-Akcan0

Hi, I hosted someone at my property around 1 month ago. Until now, I have not been paid. First, airbnb said it was an issue with my bank. Then after calling with my bank, they explained that they dont have access to incoming payments and the issue needs t... Latest reply by Sando20

We rented our house via airbnb and have not received any money. Air bnb said they released the money on the 21st of Dec and we should receive it by 27th of Des 2024. As of today, the 1st of Jan 2025 we have received nothing. We have folllowed Airbnb’s ins... Latest reply by Emilie

Hi everyone. I have had the most terrible time with my Airbnb. The team has requested never ending business details and documents. After a lengthy process I decided to make the account Private. I have submitted all my CKY information and still haven’t rec... Latest reply by Mike--Leonora-and-Samant0

I’m reaching out to share my frustration regarding delayed payouts. Currently, I am waiting on a significant amount of earnings to be released, but the scheduled payout dates are much later than expected. According to Airbnb’s policy, payouts are typical... Latest reply by Rebecca

My payouts have been paused. I keep getting sent the same link over and over to upload my document ID (license). I will not let me upload it as the status has a green check as though it is done. I keep calling and messaging support but they keep tellin... Latest reply by Rebecca