What hosts are saying

    Airbnb owe me thousands of euro as they still haven't verified my account despite all the relevant documentation being submitted. Customer support are now actively closing any new support threads I open for updates and are ignoring me. I've been going aro... Latest reply by Tanya855
    Hello. I have a problem and I hope someone can suggest a solution. This year, our government has introduced a new law obliging Airbnb hosts to have an open bank account that can be viewed by our financial authorities. Since my bank does not allow personal... Latest reply by Paula
    Airbnb has paused our payments for weeks now - thousands of dollars are owing to us and we are stuck in a loop with customer service, with no-one being able to help! We have done everything they have requested (KYC form, letter from accountant) and then w... Latest reply by Willem134
    We are a very large property management company in South Africa. Airbnb is currently withholding thousands of dollars of payments in order to review us based on their "Know Your Customer" policy. Please see article regarding their policies for account ver... Latest reply by Glen846
    I have been a host for a bit over 3 years now, and have never experienced an issue with a delayed payout of this nature. Wonderful guests stayed at my place, Cape Town, South Africa. I had updated my payout method after a notification was received that... Latest reply by Jakes2
    missing payout due KYC even everything is verified. Hello i have a problem with Airbnb and their payouts, Im waiting for 10 days for my payout to be released. Does anyone else have this problem? dont know what to do because everytime i ask about it i reci... Latest reply by Jakes2
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    At first i got an email that said my new payout method has been verified (in the apps my pending status is gone), and then 1 or 2 days after the email, my payout method have this message "! Can't process payouts. Remove and try adding again.", This happen... Latest reply by Elisa