Help with your business

we have had snow in Seattle for the past week. I had one guest cancel before the snow hit, within the 5 day "moderate cancellation" policy timeframe, and since they were booked for just 1 night, they got nothing back. Due to the snow, I could not re-book... Latest reply by Lori3847

Am trying to download the Annual Earnings Reports since I began hosting. Have successfully downloaded 2017, 2020, 2021, 2022, 2023, and 2024. However, 2018, and 2019 will not work. When I try to "Download PDF", it spins for a while then tells me the out... Latest reply by Anthony298

Good morning I am writing as I am a SuperHost with Airbnb. I have really enjoyed hosting and take great pleasure in providing a good service to the people staying with me. You state your company is all about trust, however my trust with Airbnb is being se... Latest reply by Rebecca

Does anyone know what I can do if I have a negative payment on hold and an upcoming payment on hold? This month, I'm not making any money because the upcoming payment is on hold. On top of that, I can't see the upcoming months; it shows as zero, even thou... Latest reply by Melany45

Hello Guys. I have hosted my apartment since 27 October and I did not receive my payouts.When ever I call the customer service They tell me that nothing can be done And We will have to 'Escalate' your problem to the specialised team.I have been waiting mo... Latest reply by Allyson98

Hi! I am a new host on Airbnb and I have a question about my payout. I want to add a bank account as my Default payout method for my Airbnb account. However, I have tried many times to set up my bank account as my default, but every time I do, after a few... Latest reply by Elisa

Is there some way to find out how much of my payout is cleaning fees. Latest reply by Cindy0

I strongly advise hosts go into performance > earnings > transaction history > upcoming payouts and see if there are any payouts that haven't been processed. I have found over $4,000 in payouts that haven't been paid to myself and client's accounts I m... Latest reply by Amanda2952

So couple of months ago I have opened AirBnb and as Payout option I have Payoneer with my dad's email. On the Payoneer they have verified his ID immediately, but address verificaton took almost 10 tries and all of them failed. So we decided to abandon tha... Latest reply by Elisa

Hey there! Anyone have issues with Airbnb depositing into the wrong bank account? I have 2 separate bank accounts. Each one is supposed to be linked to one property, however my pay outs are being deposited into the incorrect accounts. I was on the phone w... Latest reply by Elisa