"We recently reached out about the Health Commissioner’s order in the City of Chicago that requires hosts to stop accepting new one and two-night reservations until May 31, 2020. Since then, the Health Commissioner has updated the order to extend through ...
Latest reply by
Michelle53
hey there.i recently had some contact from the guest trying to book my hosting saying that the site won't accept the payment so they tried something else and it worked out with them .so i need to know what might be the reason .is my payout way not working...
Latest reply by
Sarah977
Dear Airbnb Community,I’m reaching out for help regarding an issue that has occurred with a reservation and Airbnb owe me a refund. The case has been ongoing for weeks now and I am not receiving a clear response to a problem that should be easily solved. ...
Latest reply by
Sarah977
Hello, I have a rental home in South of France. I have some reservations that was made prior the pandemic and they do not have 24 hours lap between each stays. So I wanted to comply with the CDC recommendations as I want to make it safe for everyone who ...
Helloanyone else is having issue with Airbnb extenuating circumstances policy ? a guest cancelled their booking on the 11th of March for check in the next day. Airbnb didn’t give me any refund but after a long argument their refunded me 25% of the bookin...
Any tips? Ps. I will be doing so in one of my two 8’ x 20’ shipping containers... bookings have been very sparse on reopening, so I thought I’d give it a go. Deposit? How much? Thanks in advance!
Latest reply by
Nanxing0
I do have a question for those of you who do not charge a cleaning fee. How do you quantify the cost and effort within your daily rate? How long does it take for you to prepare your space for the next guest? Do you have breaks in between your guest stay...
Latest reply by
Debra300
I'm Emil, I have a bed and breakfast in Barcelona, since the beginning of my business I have registered my b&b with Airb&b. Now I have had, like all hosts, cancellations due to Covid. I have applied for a refund of 25% of the amount, as you kindly granted...
Latest reply by
Ian-And-Anne-Marie0
Hi all, I had a guest who made a reservation at my place for 2 months. After one month I received an e-mail from AirBnB saying they had problems collecting the guest's second payment. I got in touch with the guest and asked him what the issue was. He stat...
Latest reply by
Sarah977