Help with your business

When I send a link to my Marketing Pro page, the image that appears on the recipient's phone looks like a bunch of book covers above the link "Listings from Deb / Airbnb.com" Can I change that image? How? Thanks, Deb

Airbnb has not paid us for a rental of 12/21 - 12/27 for $1247.42. HM5YSQH. After over 20 emails and over 10 hours on the phone with airbnb we are no closer to getting paid. Airbnb shows this as a cancelled reservation, but that is in error. it should be ...

HiI have my cleaning fee set, I want to change this so I can put cleaning fee and service charge. Any ideas? Latest reply by Helen3

Apologies if there's an obvious answer to this, but where can I find the historical monthly occupancy rates for my listings? And other stats, such as average monthly revenue by listing? * the stats page only shows a chart of booking for the current mon... Latest reply by Katrina221

We have a busy travel year this year-- everything from local long weekend stays to overseas adventures. We are not on site hosts and generally don't meet our guests. We have certainly met a few by request or to resolve an issue in the space; normally our ... Latest reply by Michelle53

Dear all, I've been a member on Airbnb now for many years and I never had payout issues.However it's been 15 days now that the tenants left my house, and Airbnb does not pay me. I contact heir help center over the phone and they say they don't know when I... Latest reply by Barbara1538

Hi Airbnb community, I found a way to export the revenue for all bookings for a certain period of time.But I cannot find a way to get the details for each booking, e.g.: room charge + 150, cleaning fee + 30, service charge -10 = 170.is it possible to get ...

Can anyone help with this one?

Are any hosts in Ghana finding difficulty getting paid by Airbnb?This is the 3rd Bad experience in a year and I am getting really uncomfortable. I have called Customer service support 4 times and still nobody getting this simple case resolves. A gues...

How can a send a message to all my guests at one time?