Help with your business

Hi hosts, I have created a very messy and unsolvable situation by following the advise of Airbnb support staff in setting and collecting an additional damage deposit up front from guests so I would be prepared to repair damages in a timely manner. As it... Latest reply by Yvonne41

H everyone!! One of my guests requested an invoice. I have told her to find the invoice in Airbnb reservation tab but I don't know what exactly will be on that invoice - the whole amount that my guest was charged for? Or Airbnb issues the invoices only ... Latest reply by Aleksandra10

I rent a house. I have seen and gone through the standard verification by AirBNB. It's not enough, I require a government ID at least on line to AirBNB. Not much but more than the standard. HOWEVER, if you go through the standard process you can't add ... Latest reply by Brenda138

-----------------Updated June 2017-------------------- An updated version of this Community Guide is now available, click here to view. ------------------------------------------------------------ Some hosts wish to permanently delete one of their lis... Latest reply by Lizzie

We have had steady bookings for the past 2 years with most months completely full. Now we have no bookings at all, not even one. I am worried that the listing is not visible or that some setting has changed that I don't know about. We have instant bookin... Latest reply by Lorraine-Forex0

How do I adjust the cleaning fee on a specific range of dates so that my guest can book? Latest reply by Jeet0