Help with your business

We have a pet friendly property and are frustrated with having to charge a customer with pet(s) after they have checked in, through the “request money” link. Our guests cannot accept a money request through their App and have to access the Resolution Cen... Latest reply by Quincy

These are some common issues that hosts run into and possible solutions, all in one easy to find spot Hoping my fellow hosts will chime in here and add their observations as well! Problem: My guest arrives with more people than stated on the reservation.... Latest reply by Lori2497

Hi all,I'm pretty new to Airbnb and planning my first trip. I have requested to book a place I really like and went through the stages of entering in payment details, verifications and wrote a message. The host-to-be has not responded in the 24 hour windo... Latest reply by Simon3123

Hi,I have set our price per night at 80 euros, but in the advert it shows up at 180 euros. We have rented now 3 times at discount rate and the price has changed now for some reason. We looked in our settings and the smart price setting is off.Help! Nobody... Latest reply by Sarah977

Hi, I am new to Airbnb and I am a host for an experience in the Dominican Republic. Could somebody advice me on when can I expect my payment? The activity took plavce yesterday and allegedly payment should be received today via Western Union but I haven't... Latest reply by Emiel1

So I just put my guest suite up yesterday, I have a rental request with no photo, no reviews, and just joined Oct, 2021. For some reason I'm feeling like this is sketchy. What are the common things to look out for from scammers? Latest reply by Sarah977

I just received an email this morning as a follow-up on the 26/9/2021 making it compulsory for me to apply for a registration number with the New South Wales Government and be fire compliantI no longer feel I'm in control of my own home, that I need to ju... Latest reply by Wendy117

To all hosts who have experienced this extremely frustrating situation.......were you able to resolve this!!!??? I am owed $13000 in missing payouts and Airbnb continues to tell me that my case has been escalated. Over 6 weeks, 100's phone calls, private ... Latest reply by Colleen253

Is there any way I can print off a detailed transaction report for the whole year?I know I can print off each transaction separately, but that's a lot of paper!I'd like to see date, days, extra charges, host fees, taxes withheld, etc.I'd hope we could dow... Latest reply by Mike-And-Jane0

Hi, Going through the insurance maze right now. I want to host the granny flat which is separate dwelling to our home that we live. Because it's not a separate title, a lot of insurers won't offer building insurance if the flat is Airbnb or short term. I ... Latest reply by Kathryn541