Help with your business

Please Help! There seems no way to contact anyone here that can help you with a specific problem. I don't understand the payment system. I have put my place on auto payment, but with a minimum payment which seems to have been ignored. So I had my first gu... Latest reply by Karen3212

We have had guests staying over the weekend for three nights. They lost power for 48 hours from Friday night through to sunday afternoon but decided to stay. We gave them free fire Wood for a wood burner so they could keep warm and had a gas hob to cook b... Latest reply by Mike-And-Jane0

Hi,We are looking at renting out a property in Thessaloniki, Greece and read that we need an EOT licence. Has anyone been through the process of obtaining one for their proprty or can you advise on the process? Is it easy? Do you have a contact who can he... Latest reply by Sybe

Hi can anyone help me ? I just had to raised the price on the properties I managed due to the rising cost of utilities in my Country would guest understand or should I add that on the listing why the price increase?? Don't want to look like I make that de... Latest reply by Eurlanda0

Hi, I'm new to hosting. Here's a scenario I'm wondering about. My property is listed at $125 and is booked 75% of the month. Do I lower the price to try to book the rest of the month and risk alienating the guests that paid $125? Or leave it at $125. Any... Latest reply by Larry459

I have just received my first enquiry regading booking. The guest has an allowance of £600 for the week which i am happy with. How to i adjust the price so he is charged £600. This would include service charge etc but i am not sure how much air bnb charge... Latest reply by Dave1149

Hello, What happens when the current country of residence of the host is different than the country of the listing they are managing. Especially in the case when one country applies VAT, and not the other. Which policy applies to host payouts in this case... Latest reply by Reda254

If i have set my minimum price at £90 per night why am i getting an enquiry saying just checking the price as it seems low and they have been quoted £35 per night? Confused. Latest reply by Mike-And-Jane0

When you have for example 3 cleaning services because they jump in for one another when one is not available, but all 3 have a different rate, but you only want to put one fixed cleaning fee on your posting (probably the highest one), then how to solve yo... Latest reply by Lorna170

Hi is there a way for me to restrict my promotions to exact dates? I believe I had someone book a stay 3 days of 7 in a promotion I was running and I want to prevent this going forward. I'm hoping I don't have to layer in minimum days to match the promoti... Latest reply by Emiel1