Help with your business

I am new to hosting.I’m getting some requests for check out. Does anyone charge extra for late check out and if so how do you go about requesting the additional cost though Airbnb from the guest after they have booked. Latest reply by Mike-And-Jane0

I have had good experiences with Airbnb helping me out with damages in the past, but all of sudden this year, they have been extremely terrible to work with. The customer service is terrible and they don't seem to care about parties or guests destroying h... Latest reply by Sarah977

we encountered a technical problem on Airbnb with INSTANT BOOK. The guest and I confirmed that they couldn’t stay as the house wasn’t available. the guest paid $3461. The host (me) receive 2703. the guest received a NEW LISTING promotion which deducted it... Latest reply by Emiel1

So, we are relatively new to Airbnb we are in our second season. We have always included a registration form to have the guests fill out names of each person staying and ages (of children only). Also make and model of cars for each guest. Recently we had ... Latest reply by Branka-and-Silvia0

Hi All, I have just opened my first hosting experience, letting my property over the summer, and my first enquiry is from someone who has joined this month and has no reviews. The opening query was 'Good evening, I’m trying to find somehwere available fr... Latest reply by Daniel8349

Hi, can anyone help me as a new to Airbnb. I host a 2 bedroom apartment and I accommodate 5 quests. Recently I had a booking for two weeks from a couple and I accepted them. After the booking they message me that one more couple is coming to stay with th... Latest reply by Kleanthis1

I have been hosting on Airbnb for 5 years with my 4 units in Ocean City. All this time I thought I was protected if a guest trashes my unit. Last week a group left food in the fridge, on the counters, and in the oven. Furniture was moved and the couch had... Latest reply by Sarah977

I've been pointing out for a long time that the sanitizing requirement is BS and since the CDC finally agreed, were those ridiculous requirements to sanitize all the dishes (35+ hours of dishwashing) removed?Most of my potential Airbnb guests are short-te... Latest reply by Stephanie

Hello, I already asked to Airbnb Assistance but I've not yet received a reply, so I also try here because I have a problem with current guests.Two night ago guests arrived but from the day of their arrival there is no current water in the house in the eve... Latest reply by Antonella612

The issue:Our Guest cancelled and received a 50% refund according to cancellation policy.The reason she cancelled was lockdown in Sydney due to Covid-19 so she could not travel. Air bnb no longer recognises this as an extenuating circumstance, but we wou... Latest reply by Nicole996