Help with your business

I would like to have a spreadsheet of guests that I have hosted and have cancelled in order to be able to contact them with anniversary or special offers. How can I best obtain that information on Airbnb? Latest reply by Terry7

Hello All, I am just getting my feet wet in realm of Air BNB property management. One of the obvious logistics is managing a cleaning crew and paying them. I had a consultation with a cleaning crew recently and the manager of the crew asked how she would... Latest reply by Lisa723

My AirReview extension (which allows hosts to see the reviews potential guests have left for previous stays) is disabled. To re-enable it, we are asked to accept the new permissions:"Read & Change all your data on the websites you visit) read & *CHANGE* A... Latest reply by Lenore22

Hi, I have tried contacting Airbnb support many times but no one has gotten back to me. I recently finished hosting a stay for 6 weeks from end of June to beginning of August. According to the payout policy, one payout was scheduled for June 27, and the 2... Latest reply by Emiel1

Hello, I would like to refund our last guest for one night they didn't stay but having troubles. When I get to the payment of my refund I select PayPal but it doesn't stick. It goes right back to wanting credit card info. Does that mean she paid with a... Latest reply by Ann72

Hello;Since Octoberish Airbnb has been charging and remitting 16% occupancy tax on my rentals in Mexico. Suddenly, my last 2 reservations they did not charge this tax to the guest. I called on 1/31 and was told that this issue would be elevated. No one ev... Latest reply by Angelika91

Airbnb has made headlines for legal challenges in cities like Paris, New York, and San Francisco. So how do you know if your rental falls afoul of the law?It’s almost always okay to rent someone’s spare room if your host is present during your stay. What’... Latest reply by Shine-Dee0

Hello. Just wanting to get a sense of the Airbnb community in El Cerrito. Are there many Airbnbs out here? We just moved into the neighborhood. Is the regulation as strict as SF? Can people get away from not getting an STR number? Latest reply by Chas151

Добрый день. Подскажите, были ли случаи, когда в случае отмены авторизации (хозяин не подтвердил бронирование в течении 24 часов) деньги просто не возвращаются на счёт? Тех.поддержка прислала просто письмо-пустышку, подтверждающее авторизацию и предлагает... Latest reply by Екатерина72

Hello everyone in Australia who have guests staying either in AIrbnb rental properties or in their shared dwelling.So……… the joy of it all… Census Night!We have two guests on-site who will need to be included in this lengthy process. Currently they are o... Latest reply by Cathie19