What hosts are saying

    We want to switch from co-host to host, and have many more bookings on the calendar. Is it possible to do this without losing reservations? We realize that we'll lose existing reviews, which stay with the host. Any advice is much appreciated -- thank you!
    I have a booking from Gary and he wants to cancel. He wants a refund which I am willing to give him all his prepay. How does that work as I dons see his payment in my bank account. I assume he goes to you for a refund that I ok Latest reply by Mike-And-Jane0
    Hi everyone from Christchurch, New Zealand! I have listed my family home (we have just purchased another property) and would love some advice on any changes I need to make? When we move out in August, I will update the bedroom pics and I have new bedding,... Latest reply by Stephanie1933
    I booked a house it's description didn't match the actual location which was only given to me after the transaction and I immediately canceled the reservation in less than 5 minutes after book but I only got refunded part of my money about $160 hasn't bee... Latest reply by Marissa160
    I have attempted to change the service fee ( I am currently paying 3% for some bookings and 15% for others) and my site says that i have chosen to pay the 15 % which is incorrect. I have used a number of email communications but cannot resolve the issue. Latest reply by Mark3621
    Hey all - I'm. Super host and have received a letter from the HOA's attorney regarding covenant restrictions with regards to Airbnb hosting. I also received a cease and desist letter. The reason is due to the home being used for business purposes, althoug... Latest reply by Helen3