Help with your business

Hi All, I have just opened my first hosting experience, letting my property over the summer, and my first enquiry is from someone who has joined this month and has no reviews. The opening query was 'Good evening, I’m trying to find somehwere available fr... Latest reply by Daniel8349

Hi, can anyone help me as a new to Airbnb. I host a 2 bedroom apartment and I accommodate 5 quests. Recently I had a booking for two weeks from a couple and I accepted them. After the booking they message me that one more couple is coming to stay with th... Latest reply by Kleanthis1

I have been hosting on Airbnb for 5 years with my 4 units in Ocean City. All this time I thought I was protected if a guest trashes my unit. Last week a group left food in the fridge, on the counters, and in the oven. Furniture was moved and the couch had... Latest reply by Sarah977

I've been pointing out for a long time that the sanitizing requirement is BS and since the CDC finally agreed, were those ridiculous requirements to sanitize all the dishes (35+ hours of dishwashing) removed?Most of my potential Airbnb guests are short-te... Latest reply by Stephanie

Hello, I already asked to Airbnb Assistance but I've not yet received a reply, so I also try here because I have a problem with current guests.Two night ago guests arrived but from the day of their arrival there is no current water in the house in the eve... Latest reply by Antonella612

The issue:Our Guest cancelled and received a 50% refund according to cancellation policy.The reason she cancelled was lockdown in Sydney due to Covid-19 so she could not travel. Air bnb no longer recognises this as an extenuating circumstance, but we wou... Latest reply by Nicole996

I have adjusted the price per night, but the change doesn't reflect on the guest booking, it still showing the old price, even after waiting more than half an hour, has anyone seen this?A bug in the system? thanks Latest reply by M199

I just noticed Airbnb have increased their service fees again to the guest. It is now 16.6% which is outrageous, I am having to lower my rates again just to get bookings and am making less than I did when they had the graduated scale from 6% to 12%. I su... Latest reply by Jacquie2

I’m considering opening an Airbnb right beside a railroad track. Anybody have experience on whether this will be a good idea or not? Is it good enough to clearly mark this info in the listing? Will people still complain? Thanks to all for feedback Latest reply by Laura2592

I had a guest book for one night on July 7. He was given a 10% promotion discount on the price breakdown. I did not issue the promotion. How can I prevent this from happening on future bookings. Latest reply by Sarah977