Help with your business

I have furnished apartments in downtown San Jose. 5 star...always superhost. This is a new one from Airbnb! Guest's car is vandalized off site...windows busted in a City parking structure. To reiterate....this parking structure has nothing to do with my a... Latest reply by Ryan156

I offer a monthly discount, but have never had a request until today for a monthly rental. When the request came in, I could not determine why the price was so low. Basically, every discount you offer on the site is applied to every request or booking. ... Latest reply by Colleen253

Dear Airbnb! I have already sent two emails but I did not get the answer. My name is Alenka Legat and I am writting, because I noticed you transferred me money two times for the same invoice. What can I do? Regards, Alenka Latest reply by Alenka11

I checked my bank account and noticed 2 charges of less than $1 to Airbnb that look like preauthorization charges. I haven't logged into Airbnb in over a year before logging in to check this, either. Should I be concerned about this? I preemptively remove... Latest reply by Sarah977

My partner and I just got communication from you that says you were not able to charge our airbnb client and that we have to charge him ourselves personally.How dare you?How is it MY problem YOU didn’t charge?!The customer did not pay you, not me, the one... Latest reply by Nanxing0

I need to submit three different prices for three different areas that I’m renting how do I do that Latest reply by Debra300

Hello, I have 6 payouts that have been delayed. Some are over 1 month old. I've opened 2 support cases on this matter. Lots of correspondence going back and forth with a bunch of "canned" verbiage from support reps. Ultimately, and without notificat... Latest reply by Huma0

We have a very serious issue. Airbnb has not paid us for months now and keeps our money. We tried to communicate but their phone system hangs up after a few minutes waiting and they send generic messages avoiding to address the issue. Our email is ** if ... Latest reply by Laura1920

I have been trying to interpret the last quarter transactions to file and pay my sales/lodging taxes. For some reason the report has several transactions that were for tax collection incorrectly shown as reservation type, rather than pass through type. ... Latest reply by Pat271

Just received info by the platform announcing that airbnb commission will be exclusively charged to the host as of 1/9/2020 and will be 15%!!! This immediately means increase of expenses and decrease of income for all hosts. The suggested by airbnb price ... Latest reply by Mikki0