Help with your business

Hello hello, I know many of you have people you reply on to help you when you are hosting, like cleaners, co-hosts, family members and juggling lots of things is not always easy. You often need to have a group of trustworthy people around you. How ... Latest reply by Dennis-and-Mireya0

Through the resolution centre my guests have agreed to pay me an additional £15. The guests checked out last week, therefore i have already received my hosting payment from airbnb. The guests sent me a message through the resolution centre confirming th... Latest reply by Heather726

Hello all! I'm hoping someone can guide me here. It is my first time handling damages that totalled more than $400-$500, you know the usual, broken plates, towels, bed linens, etc. This guest broke my range oven which cost more than $3,200 and had to ... Latest reply by Anonymous

Hello, I do not understand difference of "bank account type" What is the difference between "savings" and "checking"? Can you explain this? I'm from EU Latest reply by Ange2

Hello, I have completed almost 50 reservations now and have noticed that in all the bookings, Airbnb has charged the guests 12% Service fee. The site states that it charges between 6% to 12%, but I haven't come across any instance where the fee was less... Latest reply by Gotzone2

My guests are asking about a refund for the last 2 days of their reservation because they've decided they want to go to Miami. Can they do that? I dont really want them too, and I've already been paid. There they are not unhappy with their acommodations... Latest reply by Adriana681

I am a new host - 1 week! I booked two reservations already and the third has just sent me an inquiry about reducing my price for her 4-day stay (3 adults) because they have to come up for a funeral and didn't anticipate this expense. My rate was alrea... Latest reply by Anonymous

I have a paypal account all set up to receive my payout. I have tried to link it with AirB&B through the setting page. However each time I connect through to paypal it flags up an error message code "420". Has anybody else had this challenge? Latest reply by MaryTheresa0

Am extremely disappointed in the way my home has been treated and non-existence of help and understanding from Airbnb. Guest from March 6, 2019 – March 12, 2019 recently occupied my house. From the very beginning, I knew this was going to be a tough gue... Latest reply by Branka-and-Silvia0

My guest pulled a 55 inch flatscreen from the wall to hook up his wii. The tv fell and broke. There is no dispute and guest acknowledges he broke the TV. I filed a report with AirBandB and have heard nothing back at all - not even an return receipt of the... Latest reply by Helen3