We recently had a guest with a couple of 5-star reviews book our place for a month covering mid/end of November through mid/end of December. In their initial message in the Airbnb app, they requested that we contact them via email because they had questio...
Latest reply by
Nash-Cottages-LLC0
My HOA requires that STR guests read and sign a multiple page document before their stay. For years, I have just been emailing this form to the guest before their stay. Now I have noticed that AIRBNB no longer gives a generic email contact for us to ema...
Latest reply by
Fred13
Our local sales/lodging taxes periodically go up as various government entities continue to discover more ways to extract revenue from non-voting tourists. I use the pass-through tax feature (Airbnb collects taxes on my behalf and then passes them through...
Latest reply by
Chris773
I'm sure this is answered somewhere, but I can't seem to find it, but we have an 8 bedroom property in the UK that accommodates groups of up to 16 people. When the 'rule of 6' came in most of our guests cancelled, which was all very straight forward. We s...
Latest reply by
Rob238
Hi community. We are hosting a family at our lake house for 10 nights over the Thanksgiving holiday. On Tuesday at 820p they informed us the AC went out the night before. We scrambled for a service request and unbelievably got someone to come out Wed. The...
Latest reply by
Mikki0
Hi all,We are looking at buying a 6 bedroom home. Each room has it's own private bathroom. It is currently a proper Bed & Breakfast. We will not be local all the time and are not planning to keep up with the breakfast part.Our thought it to create a comm...
Latest reply by
Helen3
Hi hosts,I had a unpleasant experience last night when a guest called at 1am to inform me that he forgot the key in Canberra and is now in front of the place in Sydney realising he forgot the key and security swipe in Canberra. (3 hours away) and ask me i...
Latest reply by
Richard2073
We are super hosts in Raithby Western Cape. We re-opened to tourism the last week in Sept. We have had Zero bookings to date despite a rate reduction.Yet, bookings on bookings.com is thriving??is any hosts experiencing the same/similar problem? Would like...
Latest reply by
Nutth0