**bleep** poor support!

Si-and-Kimberly0
Level 1
Wilmington, NC

**bleep** poor support!

Why DOESN'T AIRBNB CARE ABOUT THEIR HOSTS? WHY DO I GET LIES, HUNG UP ON AFTER WAITING FOREVER TO TALK TO SOMEONE! WHY DOESN'T AIRBNB CARE? 

IS VRBO ANY BETTER? CAN'T BE WORSE! 

 

3 Replies 3
Andrew2797
Level 1
Shawnigan Lake, Canada

I completely agree, it is going on 2 months of me fighting with them over a completely unsafe experience. I feel your pain. I have had to legit harass them weekly for them to talk to us!

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Andrew2797 ,

We completely understand your frustration, and as you know that @Jenny has already reached out to the related team regarding your concern. We hope they get in touch with you soon!

Can’t find what you’re searching for? start a conversation

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Jenny
Community Manager
Community Manager
Galashiels, United Kingdom

Hi @Andrew2797 

 

I've chased up my request for someone to assist you, and if I hear anything back, I'll let you know.

 

You can also drop me a line when someone gets in touch.

 

Jenny

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Please follow the Community Guidelines