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cancellation refunds

Answered!
‎07-08-2021 02:17 AM
Dean-And-Melissa0
Level 1
Ardmore, PA
‎07-08-2021 02:17 AM

cancellation refunds

If a guest cancels and is entitled to 50% refund, does Airbnb refund the entire 12% fee or do they keep 50% of it?

‎07-08-2021 02:17 AM
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Top Answer
‎07-08-2021 02:53 AM
Colleen253
Level 10
Alberta, Canada
‎07-08-2021 02:53 AM

@Dean-And-Melissa0 The service fee is not refunded at all. See below for SF refund guidelines,

 

https://www.airbnb.ca/help/article/1345/service-fee-refunds

View Top Answer in original post

‎07-08-2021 02:53 AM
1 Reply 1
‎07-08-2021 02:53 AM
Colleen253
Level 10
Alberta, Canada
‎07-08-2021 02:53 AM

@Dean-And-Melissa0 The service fee is not refunded at all. See below for SF refund guidelines,

 

https://www.airbnb.ca/help/article/1345/service-fee-refunds

‎07-08-2021 02:53 AM

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