closing listing

Buddhas0
Level 7
Salt Lake City, UT

closing listing

Hello.

My property that was utilized as an Airbnb was sold and closed in November 2023. In December 2024 I received a reservation request,  I then contacted Airbnb and was told the property was shut down wrong and that now it was properly done. In January I made superhost and later received another reservation. What do I do now, any help would be appreciated?!

2 Replies 2
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Buddhas0this is a very particular situation, and I would suggest contacting the Support Team directly to ask for their advice. Here is the link where you can do that: https://www.airbnb.co.za/help/contact-us/logged-out

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Helen3
Level 10
Bristol, United Kingdom

Very odd you have no listing attached to your profile. You would need to call Airbnb  what you have described would seem impossible. I hope you get it sorted out @Buddhas0