how to deactivated my listing

how to deactivated my listing

Hi guys, 

I moved out of the place I listed on Monday, busy last few days, forgot to deactivate my listing before I moved out. some one made a reservation on May, now I need to cancel it. What should I do? Please help! SOS!

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

You need to cancel the booking - doing some will incur host cancellation penalties . You could try calling Airbnb to see if they might be flexible.

 

hopefully you have now snoozed your listing so you don't attract further bookings  @Jessica2233 

Dale711
Level 10
Paris, France

Hi @Jessica2233 ,

Do unlisted  your listing , send a message via Airbnb to your guest that  you has move out the place and no longer available, follow up contact Airbnb immediately.  

 

Do contact Airbnb support help center , 'live chat ' with the help team ( not an Airbnb bot ) someone here will  respond to you in a few minutes,  acknowledge to the team  about your issues, usually they will pass to the specialist or the case manager, do request them  to cancel on the behalf of Airbnb Amin, or else penalties may apply in your case.

 

Hope you can resolve the issues.