pay out

Liza2150
Level 2
Swellendam, South Africa

pay out

I have hosted a family Easter weekend and still haven't received my payment.

 

5 Replies 5
Emiel1
Level 10
Leeuwarden, The Netherlands

@Liza2150 

Did you check the status and payout date for this reservation in your Transaction History page ?

Did you check your payouts? The upcoming or history? Airbnb usually sends the money after the guest checked in and it takes up to 7 days (sometimes) to receive it in your bank. Is this your first time hosting?? 

Mayibacalao
Liza2150
Level 2
Swellendam, South Africa

I have been hosting two years, first time this happened. According to my bank i need a MT103 form from Airbnb. And i just get no feedback. Have waited for 45 days now for my pay out. Can somebody please help me

Sarah977
Level 10
Sayulita, Mexico

@Nick @Stephanie  Could you maybe ping this over to CS so she can get someone to deal with this instead of her case being ignored for the past 45 days?

Nick
Former Community Manager
Former Community Manager
London, United Kingdom

Hi @Liza2150 sorry to see you are experiencing this. I have sent all the details over to CS and will update you with a DM when I know more. 

 

Thanks for the tag @Sarah977