A request was declined as apartment was unavailable, yet still showing available

[Damian18]

How can I complain to Airbnb or make the community aware of a host who declines a booking due to the apartment being unavailable and yet it still shows available on subsequent searches.

Regards to All

Damian

[David126]

You can flag the listing.

[DamianStudent0]

Thanks David.

not sure how to "flag" the listing, but I'll have a search.

Regards

Damian

[Betty-B--M-0]

@Damian18,

To make the community aware of this particular listing, you can provide the link.

To complain to AirBnB, simply give them a ring or email them (contact details all over this platform or in your previous confirmations).

While it's odd for a place to show as available after you were declined precisely due to unavailability, it could also be legitimate e.g. host knows dates are unavailable but forgot to actually block them on the calendar.

I presume you've messaged the host to ask what gives? 

Happy travels, 

Betty B.M.

[DamianStudent0]

Evening.

thsnk you for your reply. I have asked the host for an explanation, but haven't received a reply.

Regards

Damian

[Marit-Anne0]

@Damian18

Find a better host !  Perhaps filter your search to find the Superhosts.  

Unfortunately there are less professional hosts that fail to keep their calendars up to date.

[DamianStudent0]

Haha

find a better host! Things happen for a reason. I have found a better host, replies come through within minutes for a cheaper, more central apartment.

Regards

Damisn

[Marit-Anne0]

@Damian18

Cool - glad things are working in your direction.  Out of curiosity - why do you have two different accounts popping up ? That would be a blood red flag to me !!

[DamianStudent0]

Hi

all sorted with the better option now.

As for 2 accounts, I've had a problem with the first email, so tried with another email. I'll have to delete it now the original problem has been resolved.

Regards

Damian

[DamianStudent0]

Second account now cancelled.

Back to normal, at last.

Regards

Damian