Accepting a booking with pre-approval pending

[Glyn0]

We pre-approved an enqiry with a lower rental offer following a couple of messages from a potential guest. Nothing then heard back re accepting. 12 hours later a confirmed booking (different guest) comes in which we accept.

Original query now replies and is dissapointed that our condo is now rented.

We both thought that a second offer wouldn't come through while one was pending so should we have declined the second guest while waiting for 24 hours to elapse on first? Or, given that many pre-approvals are never responded to, did we do the right thing?

All a bit new for us as only been here a few months so would appreciate your thoughts.

Cheers

[Marit-Anne0]

Yes, you did the right thing.  First come, first serve or you would have risked loosing them both.