Accidentally booked for 1 guest

[Rosalie39]

Hi there,

Today I have made a reservation for 2 guests in an Airbnb in Kuta, Bali. Or so I thought... When I checked the confirmation in my email I saw that the reservation was for 1 guest instead of 2 while I was pretty sure that I have booked for 2 people. The price for 1 or 2 people stays the same before you are about to make the reservation, so you pay 601 Euro's for 1 guest for 30 nights but it's the same for 2 guests. But once you have made the reservation and want to make changes, you have to pay 320 Euro's extra to add another guest. I have already messaged my host about this but she still has to respond. Is there any way to fix this without having to pay another 320 Euro's? 

[Emiel1]

@Rosalie39

If the host can make the correct change on the reservation (just add second guest, no increase in price) it would be easiest. Otherwise Airbnb must correct it (as it is their mistake the change form is not working as it should be).

Best regards,

Emiel.

[Quincy]

Hi @Rosalie39, 

Welcome to the Community Center!

I was wondering if you were able to sort everything out in the end? 🙂 

[Rosalie39]

@Quincy Hi Quincy! 🙂 My host told me that she is going to change the amount of guests manually without extra costs. Thank you for your help! 

[Quincy]

Lovely! Thank you so much for the update @Rosalie39 ! 

Veel plezier in Bali! 🙂