Account was stolen

Alice990
Level 1
Santiago, Chile

Account was stolen

Anyone has experience of account was changed by other people? 

2 Replies 2
J-Renato0
Level 10
Rio de Janeiro, Brazil

@Alice990 

 

Fortunately I  have not faced this problem!
Well, I think the best thing you can do to recover your account is to phone Airbnb !
Certainly they will sort this out for you.

 

Well, I think the best thing you can do to recover your account is to phone Airbnb !

 

Certainly they will sort this out to you.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello again @Alice990! as @J-Renato0 mentioned, you could try contacting Airbnb. However, I was wondering if you've tried resetting your password right away? 

 

You can find more information on how to do so here https://www.airbnb.co.uk/help/article/76/how-do-i-reset-or-change-my-password.

 

Let me know how everything goes.

 

Quincy 

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