Adjust building name in address details?

[Jeremy34]

Hi All,

Thanks for taking the time to peruse tge followig and suggest any options. Be nice if there was somewhere to pop a quick question straight to airbnb admin is my first question? 

Main question:

I have a listing and it's part of a greater building which has a name. I have put this name down but only part of it and my guests are sometimes being sent to Cocaktoo Island instead of Cockatoo Creative, very different places. Any thoughts on how I could get this adjusted? I don't want to start a whole new listing! Happy to remove the Cockatoo part or add the Creative part...

Thanks folks... 🙂

[Andrea9]

@Jeremy34

I don't know exactly how to technically answer your question, maybe a host whose had that same issue or Airbnb themselves...

In the meantime or generally in fact you could think of tackling this proactively in your listing by mentioning the building name.

Then in your arrival instructions through the site, add that too.

There's also your personal contact with your guests through the message system or email making sure they arrive well: Tell them to ignore any instructions not from you that will send them to the wrong building.

There is so much we as hosts can do to solve problems if we only use the tools we have at hand 😉