The day after my guest moved in with an anticipated 2 month stay, they called with extreme accusations and general freaking out that my queen bed had bedbugs !!! (and a couple of other not as serious complaints). Of course I knew it wasn’t true.
I never accept guests without reviews and I made an exception this time. I did think, that this is a very affluent couple probably used to five star hotels. I am not a new host. despite extensive conversations before they moved in, I believe their expectations were out of line.
When this happened,I’m thinking,This guy is shrewd, he’s a analytical … and if he really believed they were bedbugs would he still be staying there? Would he still have his clothing in the closet and his suitcase is open all over the place? Bull. . I think he just wanted a brand new mattress (….as if that should be built in to an Airbnb budget?)
I went over immediately
and he had taken all of my linens that I spent so much time preparing, big fluffy blankets, yada yada yada all on the floor as he’s showing me marks on the mattress that showed “ Evidence of bedbugs”
Knowing full well, I was the one here at risk, After a few minutes going back-and-forth I firmly said, They are absolutely no bedbugs here never have been, unless of course you brought them with you. Which I sincerely doubt. WHAT would you like me to do.
Long story short I had to get a new mattress and box spring in the same day And to get that one out. It was a mini nightmare. Also,. I could not provide the same quality that had been there already. (My misfortune)
Two days later they’re calling me and telling me there’s mold underneath the kitchen sink and it’s probably been there a long time yada yada. Also not true
Stuff like this went on for several days These are the two worst words. in Airbnb reviews. bedbugs and mold. I really didn’t know what to think with this couple. Phonies?
They calmed down after constant ass-kissing on my part and turned into decent guests the rest of their stay.
Cordial, with many text messages thanking me and being gracious.
I haven’t seen their review yet of course. And, I can just see them blasting me about things over which I have no control like the teentsy ghost ants( We exterminated. )But I put it in my review just In case.
.Now I have to review them. Of course I have ambivalent feelings but I also don’t want the next host to NOT be somewhat warned so what do you think about this.???
Or should I just leave it all out and say something vague .. And move on.You can imagine how much I really want to say and I did leave it out
This would be their only review on Airbnb
”
“Charles And Michelle & Chihuahua ,Leo (Well mannered and quiet ),Stayed with me six weeks during -not -the -best weather time in Sarasota Florida. additionally our entire area and the time of year, is prone to teentsy ants . However they managed to deal With those challenges with Pragmatic cheerfulness.
Communication was quick And detailed, from day one Of contact.
I am assuming that this couple Has lots of experience with five star hotels, and zero experience with Airbnb
so Perhaps this is the explanation for our rocky start.
Despite that, they did get the hang of it after a bit And resulted in becoming lovely guests.Sending me numerous pleasant texts Thanking me
My neighbors also liked them a lot .”