Air Cover for Guests

[Jennifer2682]

Hey all, this may be a naive question, but under the new Air Cover for Guests program, when Airbnb repeatedly says, "we'll refund them" does that mean that Airbnb has funding set up with which to refund guests for things like their "get what you booked guarantee" or does that mean HOSTS will refund guests?  I've been assuming this basic form of free-to-the-guest travel insurance will continue to come out of hosts' wallets, but everything I've seen and read just says, "we'll" refund with no mention of the hosts at all.  I guess I just want to clarify... who is "we"?    

[Ricardo85]

@Jennifer2682 

It is Arbnb that will bear the reimbursement costs

Ricardo

[Jennifer2682]

Well that would be great!  Thank you!  

[Jean-And-Don0]

Yes, would like a clear answer to that question also. Thanks for bringing it up

[Lorna170]

@Jennifer2682 @Ricardo85 @Jean-And-Don0 

I believe that it will eventually fall back on the host.  I cannot believe that the company will compromise their bottom line by funding refunds.

[Helen744]

@Jennifer2682, unless Airbnb start to extract a small insurane fee from the guest then when they say 'we' I suspect they mean 'us' H

[Helen744]

Insurance

[Emilie]

@Jennifer2682 @Jean-And-Don0 @Ricardo85@Lorna170 @Helen744

We've asked for some clarification on that, and will share with you here once we have more details! 

[D3]

@Jennifer2682 

That's a great question, I too thought the message was somewhat ambiguous.

Then thought Airbnb must have insurance cover for this. 

However, clarity is needed in order to put our minds at ease.