Air bnb host has not returned my lost item

Renee280
Level 1
Fort Lauderdale, FL

Air bnb host has not returned my lost item

Hi! My husband left his wallet in our air bnb on the other side of the country. I immediately notified the host who confirmed she located the wallet and would ask for my return address when she got to the post office. It’s been nearly 3 weeks and she has stoped responding to my messages. His wallet contained a tile (tracking device) so I can see the wallet is still with the host- plus the host has not gotten my address to return. 

 

I reached her out to air bnb support today but am not sure what to expect. Has anyone experienced this? 

2 Replies 2
Lisa723
Level 10
Quilcene, WA

@Renee280 have you sent your address and offered payment for the wallet's return? If not I would try that.

Quincy
Community Manager
Community Manager
London, United Kingdom

Oh no, it's always a bummer when losing something important as that @Renee280. Have you heard back from the host by any chance? 

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