AirBnB have just cancelled all my trips

Emma689
Level 1
Royal Tunbridge Wells, United Kingdom

AirBnB have just cancelled all my trips

AirBnB have just cancelled ALL my upcoming trips...HELP! I didnt cancel them and the hosts didn't cancel....so whats going on?!

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Emma689 

That is not a good sign, as it could mean your account is under investigation (like possible violations of Terms of Service). Allthough you have fine reviews as a guest. Or it is a "system error", the account is hacked, or ??

I hope you will receive some explanation soon. Maybe contact Airbnb yourself..

Best regards,

Emiel

Linda108
Level 10
La Quinta, CA

Here is a guide for contacting Air BNB.  There is always a chance that there is a system glitch.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728