@Keith39 AirBnB support does NOT follow the discussions here in the Community Center. But you can file a report ("bug") on AirBnB's site. Go into their Help Center, then, along the left side, click on Feedback. In the page that appears, scroll down and click Report a Bug.
Even though you've at least temporarily solved the problem for your listing, I recommend going ahead and filing the report in case AirBnB isn't aware of it happening, or to add one more data point if they are already aware.
Ditto, @Dee33. Since it happened to you, too, file a report if you can.