Airbnb Host Accuses of Damages

HoangVu0
Level 1
Sydney, Australia

Airbnb Host Accuses of Damages

How do I handle when the host accuses of damages? 

 

- The host claim the damages howevere, our group is sharing with some other group as well so It's difficult to find out who is responsible for the damages.

- The host also visited one day before our group check out and she doesn't say anything about the damages.

 

Please help ! thanks

1 Reply 1
Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @HoangVu0,

 

Welcome to the Community Center. 

 

I am sorry to hear that this has happened to you and your group. I was wondering if you have contacted Airbnb to let them know about this? I was able to find a guide that explains how you can contact Airbnb here

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen