Hi there,

 

just a few days ago the widget for Airbnb app just suddenly disappeared. I've been using the app for several years. I'm on Android.

 

Is this because of the new update?

 

I tried reinstalling Airbnb but still haven't been able to solve this.

 

I really depend on the widget to give me an overlook on upcoming stays on my property.

27 Replies

Re: Airbnb Widget disappeared

in
La Spezia, Italy
Level 6

You should all send as many feedbacks and complaints as possible about this problem. Write to your country managers and to @Catherine-Powell. The more hosts complain the more chances we have to get the widget enabled again (maybe🙄

Re: Airbnb Widget disappeared

in
Lisbon, Portugal
Level 2

https://www.airbnb.com/help/feedback - Feedback link in case you need it 😉 already left mine.

Re: Airbnb Widget disappeared

in
El Puerto de Santa María, Spain
Level 2

I cannot agree more with the frustration expressed by the other hosts in this issue.

The app should be developed to increase the functionality and not downgraded as it is the case with the elimination of the widget. 

 

Please get it back. 

 

Regards.

 

Carlos .

Re: Airbnb Widget disappeared

in
Richmond, VA
Level 2

Sent my feedback. Here's hoping they'll do the right thing 

 What a horrible waste of my time.  I've been troubleshooting this as if it could be fixed for nearly 2 weeks.  Even their tech support didn't know what was going on. Not a well run company when you have useless, uninformed employees.  

Re: Airbnb Widget disappeared

in
La Spezia, Italy
Level 6

Totally agree. The new employees are incompetent and completely  uninformed. Nothing compared to those who used to work at the Customer Support a few years ago... 

Re: Airbnb Widget disappeared

in
Vail, CO
Level 2

Please bring back the widget.  It was very helpful. 

 

While it has been noted that the issue has "been reported", I don't believe that this has been "resolved".    At least one other Superhost did NOT get the email, same as us.

 

Please bring it back as soon as as possible.  Or let us know what we need to do to get it back.  I have a gaping hole in my phone's home screen anxiously awaiting its return.

Re: Airbnb Widget disappeared

in
La Spezia, Italy
Level 6

Don't just write to us about this. There's nothing much we can do to solve the problem. Re-edit your message  typing @ and the username to notify your country managers or @Catherine-Powell. People that count in Airbnb maybe will listen to our complaints and frustration (even though I honestly doubt it) and do something 

Re: Airbnb Widget disappeared

in
Argentina
Level 2

I didn´t get the e-mail. I need the widget as soon as possible, I have multiple announcements and this widget was the best helping me to organize my calendar.

Re: Airbnb Widget disappeared

in
Argentina
Level 2

Hi! Why it says "resolved"? Does anyone get the widget back?

 

Thanks!

Re: Airbnb Widget disappeared

in
Lisbon, Portugal
Level 2

It's not @Dana1049 it's just Airbnb ignoring the issue... 

Re: Airbnb Widget disappeared

in
Landscove, United Kingdom
Level 1

I am also really disappointed at the removal of the widget. I never received any notification and spent a long time trying to find it again.  Please bring it back. 

Re: Airbnb Widget disappeared

in
California, United States
Level 2

I've left the opening on my screen and have been checking every day hoping the widget miraculously appeared again. I can not even begin to understand how active hosts function without this widget. Instead of just looking quickly at one screen on my phone I now have to do a complicated dance of opening the Airbnb app, filtering..... I too never received a notice and am leaving direct feedback requesting the widget be bright back. 

Re: Airbnb Widget disappeared

in
Curitiba, Brazil
Level 2

Widgets AIRBNB, faz muita falta,  todos pedimos encarecidamente para que reavaliem essa necessidade, é uma ferramenta valiosíssima.

 

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