Airbnb booking says that my apartment is not free, while it is indeed free!

[Janet499]

A customer has tried to book my apartment in Avsallar (Orion Park) 23 August to 22 September. This fails. But if she leaves on September 20, it goes well. My apartment is not booked September 21-22. What can the error be?

[Sarah977]

@Janet499  Do you have another booking for the 23rd? If so, check to make sure your Availability settings aren't blocking one night or two nights before and after a reservation, or that you don't have a 1 or 2 day prep time set up.

[Janet499]

No, there are no other reservations past 20:th Sepember at all!

[Jeff158]

Hi @Janet499 

In reservation preferences, move your booking window to 9 months and see if it solves the problem

[Janet499]

Thank you very much for your kind help, Jeff. Your suggestion must solve the problem.

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Close the tread, please.