Airbnb emails always go to my junk inbox

Andrew214
Level 1
Buenos Aires, Argentina

Airbnb emails always go to my junk inbox

Can anyone suggest how I can stop all my Airbnb incoming email messages from going to my junk in box on hotmail
it doesn't seem to matter if they are booking requests or admin notifications from Airbnb they all end up in junk
Mi havove added the email accounts to my contacts list but no change even after I reply and add to safe lists still no change

2 Replies 2

That's a problem with Hotmail, not Airbnb which is where you are posting your question.  That being said, I can still help, first, you should be aware that Hotmail is actually Outlook now. 

Here’s how to set up filters:

Open your Outlook inbox and click to select any message. Then, click the small three-dot menu on the right side of the top bar next to the word "Categories". On the resulting drop-down menu, choose Create rule.  Give the filter a name - like "Airbnb".  Fill in the following rules: 

"When it includes these words....", "in the recipients address...." ,  type in "airbnb" 

Deselect all other conditions to this rule.  Now all email from the domain of Airbnb should go to your Inbox.     

Frederik18
Level 2
Ghent, Belgium

I have the same problem, even though I added them to my safe senders. Really outlook, do sth about it. 

Fred1102

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