@Mario-and-Cata0 @Emilie @Mike-And-Jane0
Hello Mario !
My two cents i(my advice to you) is you cancel all future bookings and channel your frustration to make a YouTube video to expose the ordeal Airbnb put you through.
My first ever guests on Airbnb checked in to my new villa on the 3rd March 2022.
Their 28 night booking was completed successfully.
They were completely satisfied and that is expected especially as I offered them a price that hardly even covers my fixed costs (my villa has a swimming pool and is almost 400 square meters).
They stayed the entire 28 days but today is the 5th May and I still didn't receive a cent of the thousands of dollars owed to me by Airbnb !
I have not one, not two but THREE verified payout methods and that I even had five VERIFIED payout methods in the past 45 days (two I deleted in the meantime) and that I spoke on phone/messaged Airbnb support team with 14 tickets of which 2 are open but they don't provide any solution or convincing explanation as to why I am not getting paid.
I revealed to them that I am taping all conversations with the customer service representatives (I am also being recorded by them. It is entirely my right to do the same as they do) and screenshoting all written communication on Airbnb support platform because I plan to dedicate a YouTube channel to shine light on this fraudulent company and use my ordeal as supporting evidence.
As you are owed thirty times what I am owed I actually feel lucky not to be in your shoes.
Such a long delay in payment (several weeks to several months) to hosts is an indication that someone with authority decides to delay your payment for as long as he/she pleases.
The Airbnb support team simply follow the instructions they see on their screens (most of them work from home and their main qualification is that being from the Philippines they speak English and are friendly and warm by nature as most Fillipinos are).
Perhaps something on social media (ie a comment or post on your Facebook page of a political nature the people who make the decisions on the level above the customer service team level on Airbnb didn't like) orr maybe you were entirely randomly selected to go through this horrible experience.
Whatever the case may be it is wrong to 'put all your eggs in one basket' especially in these inflationary times with utility bills and fixed costs rising.
Airbnb is an American Corporate and so 'they' don't care about twenty famillies of your employees or the very prospect of you becoming a financial wreck if payments are not sent to you in the month of May and June.
I know to lose income is a horrifying prospect especially if you dedicated years of efforts to build your reputation on line and toiled with your sweat and tears to qualify as an Airbnb 'superslave' but maybe the gods know something you don't and are trying to open your eyes to the necessity to diversify or move to a different business.
I wish you all the best Amigo and I hope you will send a follow up so we know if and when you were finally paid.