A guy has just checked out of a 2 day stay with me, and Airbnb has not released payment to my Paypal yet. This is 48 hours + that no money has come in. I always have gotten it 24 hours after a guest check in.
I have tried live chat with Airbnb agents, but one disconnected me halfway through because they didn't want to deal with it.
I have two other open cases waiting in the chat, with the occasion reply once a day with: "i have forwarded this to another agent to better deal with the issue."
Like seriously.... Is there nobody in the place that can actually resolve anything?? They just have to pass the issue around the office??
I have also rang Ireland Airbnb and all she said was "there have been some hosts ringing about the same issue. I will keep you posted."
What sort of response is that??
I am so frustrated. I have all my bills to pay next week, no money coming in. If Airbnb finally pay me for the money I earned with this recent guest, it will take another 3/4 days for it to arrive to my bank.. Meaning it will be a week too late to pay my bills.
I have another set of guests arriving today, and hope the same no payout issue is going to arise.
Anyone have any idea how I can get the support team to give me some proper feedback about my issue? How they can correct it ?
Is anyone else experiencing a lack of payout right now?
So. Annoying.